Please email anna@auraleaf.co after placing your order to arrange local pickup
Your sling(s) (when ready to ship) will be ready in 3-5 business days after your order and you will get a "shipped" notification email
PICKUP LOCATION: Unit 202 11515B 105 ave nw (please call/text upon arrival 780-907-0944)
PICKUP HOURS: M-F 9AM-5PM
You MUST pick up your items within 7 days of receiving confirmation of fulfillment
Please Anna@auraleaf.co if you cannot pick up in time. We are not liable for any lost orders due to extended pick up times
Canadian & U.S. Orders
DUE TO PANDEMIC DELAYS WITH CANADAPOST: DHL SHIPPING ONLY AVAILABLE FOR US ORDERS. EXPECT SOME DELAYS WITH CANADIAN ORDERS.
Please note that fulfillment times may be longer on restock days due to high volume of orders
Allow 3-5 business days for your order to be processed and shipped after receiving your confirmation email
tracked Shipping time is 3-7 business days in Canada via CanadaPost
tracked Shipping time is 5-10 business days in the US via CanadaPost then transferred to USPS/UPS typically once across the bordeR. YOU CAN CHECK YOUR TRACKING NUMBER IN USPS/UPS ONCE IT HAS CROSSED.
SHIPPING TIME IS 1-3 BUSINESS DAYS IN THE US VIA DHL. YOU MAY USE YOUR TRACKING NUMBER IN DHL ON DEMAND DELIVERY TO SPECIFY SHIPPING PREFERENCES
US: Customs and duties may or may not occur. These are at the customer's expense
Aura Leaf guarantees the delivery of any order. However, we are NOT responsible for lost items due to mistyped addresses or ORDERS WHERE THE CUSTOMER HAS SELECTED untracked shipping option
Shipping delays may occur due to carrier as well as the effect of the pandemic on the shipping industry. See your tracking number and contact carrier for details.
All items are FINAL SALE but are eligible for exchange. See our Terms and Conditions page
International Orders
Shipping time is 11 business days via CanadaPost Tracked Packet. These times may vary per countrY
Shipping time is 3-7 business days via DHL INTL EXPRESS. These times may vary per countrY
All international orders will include a tracking number.YOU MAY USE YOUR TRACKING NUMBER IN DHL ON DEMAND DELIVERY TO SPECIFY SHIPPING PREFERENCES
Taxes and Duties may or may not occur. These are at the customer's expense.
Aura Leaf guarantees the delivery of any order. However, we are NOT responsible for lost items due to mistyped addresses.
Shipping delays may occur due to connecting flights and distance to destination. See your tracking number for details.
All international sales are FINAL SALE and are therefore not eligible for refunds or exchange.
